Meeting request 1 hour off

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Meeting request 1 hour off

Postby bilbob » Mon Jul 30, 2012 6:48 am

After installing Z-Push 2.02 RC i have seen a issue with a meeting request and starttime 1 hour off. I have set up a meeting request for 10:00 am at the morning last saturday on my Windows Phone 7.5 (HTC Radar, Phone A). Timezone in Z-Push is set to "Europe/Berlin" in config.php. After sending this event to another Person on the same Server with also a HTC Radar (Phone B), the event is comming in with Starttime 11:00 AM. I dont know why.

Before this, there was Z-Push 1.5.x installed on the Server. The only Phone, where i have deleted the whole Account, after installing Z-Push 2.0, was Phone A. Is this the Problem? Should i delete and reinstall the Account on Phone B to? Or can i leave the Timezone unconfigured in config.php?
bilbob
 
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Re: Meeting request 1 hour off

Postby mku » Mon Jul 30, 2012 4:14 pm

Hi bilbob,

it's difficult to say anything without the WBXML logs. What timezones are set on the devices? What timezone is set on the server? Is it also wrong in the Webaccess/Webapp/Outlook for user B?

If you leave timezone unconfigured, it will use the timezone from php.ini, if this one also isn't set, Z-Push will default to Europe/Amsterdam.

Greets, Manfred
Try using forum search as well!
Please do not PN me asking for support. Use the forum instead. Thank you.
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Re: Meeting request 1 hour off

Postby bilbob » Tue Jul 31, 2012 8:59 am

We are moving from Leipzig to Munich, since the last Weeks, but if i have time today, i can generate and look at the WBXML Logfile. I can check what for a time is set in Outlook and Webaccess today in the evening. What i can say is, that the timezone on the Devices are both UTC+1 for Berlin / Amsterdam / Rom / Stockholm and so on. This is set automaticly via the Phone Carrier. Timezone in php.ini is unconfigured.
bilbob
 
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Joined: Sat Jun 23, 2012 12:29 pm
Location: near Munich / Germany

Re: Meeting request 1 hour off

Postby bilbob » Tue Jul 31, 2012 9:06 pm

I have checked the Webaccess and Outlook, in both, the events starting correct. I have setup now a the Timezone also to php.ini, restartet Apache. But the problem is the same again. Also with new events, setup after the change. I will now try to genereate a WBXML Log.
bilbob
 
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Location: near Munich / Germany

Re: Meeting request 1 hour off

Postby bilbob » Thu Aug 02, 2012 8:53 am

Hello mku, i have send you via PM a WBXML Log. Hope this helps analysing the problem. Thanks for your support.
bilbob
 
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Location: near Munich / Germany

Re: Meeting request 1 hour off

Postby liverpoolfcfan » Thu Aug 02, 2012 9:29 am

Do you have access to a non-Windows phone ?

Try sending an invite from your Windows phone to someone who has a non-windows phone and see what happens.

Then send one back the other way and compare.

If you also turn on WBXML_DEBUG while you do the above, you can see the TineZone string and Start/End times coming across.

It will look something like the following ... and while you cannot read the contents of the Timezone field directly- you can pattern match between appointments created on different phones to tell if they are sending through the same timezone or not.

Code: Select all
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I       <Data>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        <POOMCAL:Timezone>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        AAAAAEV1cm9wZS9Mb25kb24AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAoAAQAFAAIAAAAAAAAAAAAAAEV1cm9wZS9Mb25kb24AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMAAQAFAAEAAAAAAAAAxP///w==
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        </POOMCAL:Timezone>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        <POOMCAL:DtStamp>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        20120731T090009Z
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        </POOMCAL:DtStamp>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        <POOMCAL:StartTime>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        20120731T130000Z
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        </POOMCAL:StartTime>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        <POOMCAL:Subject>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        Review Meeting
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        </POOMCAL:Subject>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        <POOMCAL:UID>
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        65cade0d-a652-4918-a390-17b2093c0b19
31/07/2012 10:23:49 [27579] [myUser] [WBXML] I        </POOMCAL:UID>
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Re: Meeting request 1 hour off

Postby bilbob » Tue Aug 07, 2012 1:50 pm

No i have only two Windows Phones. I dont know if it is possible to use some sort of emulator. I think there is some emulator for Android or iPhone. But i dont know from where i can download such a actual emulator. If you know a good source for such things, please let me know.

But today i have made some more tests. I have send a new Logfile to Manfred. If i enter a Event directly in Outlook or Wbaccess, all is ok, but if i enter the event on the Phone, the target has the starttime 1 hour off, also if i enter a Googlemail Account as Target. So i think its a Z-Push Problem by the sender of the event.

My tests are done with 2.0.2 RC1 and RC2
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Location: near Munich / Germany

Re: Meeting request 1 hour off

Postby bilbob » Tue Aug 14, 2012 6:42 am

any news about this bug?
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Re: Meeting request 1 hour off

Postby bilbob » Mon Aug 20, 2012 9:05 am

I have tried today a Workaround but i failed.

  • Setup a single event in Calendar on the Phone Starttime 12:00
  • Event is visible in Webaccess Calender at 12:00
  • Change the Event in Webaccess and a member as meetingrequest
  • Meetingrequest is not send --> instead there is a new Mail in Inbox with error 0X8004010F

so i tried another thing:
  • Setup a single event in Calendar in Webaccess at 13:00
  • Event is visible in Webaccess Calender at 13:00
  • Event is visible in Phone at 13:00
  • Change the Event in Webaccess and a member as meetingrequest
  • Meetingrequest is send with the correct time

not the oposite in the Phone:
  • Setup a single eventon the Phone at 14:00
  • Event is visible in Webaccess Calender at 14:00
  • Event is visible in Phone at 14:00
  • Change the Event on the Phone and add a member as meetingrequest
  • Meetingrequest is send with the wrong time (eg. one hour off)

the problematic seems to be not only by me, as you can see here: https://forums.zarafa.com/showthread.ph ... okia-Lumia.

Addionaly i have tried AS12.1 Branch, but failed with other Problems in this branch, there is no Mailpreview of the Mailbody and Sending Meetingrequest fails with a error in iconv (some illegal character issue). Since this is another problem, i should discuss this special thing with the developer of this branch.
bilbob
 
Posts: 50
Joined: Sat Jun 23, 2012 12:29 pm
Location: near Munich / Germany

Re: Meeting request 1 hour off

Postby mku » Mon Aug 20, 2012 10:41 pm

Try using forum search as well!
Please do not PN me asking for support. Use the forum instead. Thank you.
mku
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